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Terms & conditions

Bookings can be made by telephone, fax, email, post or via our website at www.bacp.co.uk/events

Booking by any of the above methods does not automatically constitute confirmation of a place. BACP will confirm all bookings in writing on receipt of a completed booking form and payment in full. Booking reservations without payment in full will be held on a provisional basis (excluding workshop choices) and places can not be guaranteed. All bookings are made on a first-come, first-served basis.

All fees must be paid in full no later than 4 weeks prior to the event, 28 days from invoice, or immediately for late bookings.

Late bookings

BACP will accept late delegate bookings subject to availability and immediate payment in full. BACP will try to ensure that late booking information is incorporated into the event administration process, however this cannot be guaranteed if the booking is made less than 10 days before the event

Cancellations

Written cancellations received more than 6 weeks before the event will receive a full refund less £25 administration charge. Cancellations received after this time or failure to attend the conference without prior written notification will be subject to a 100 percent cancellation charge.

Substitute delegates

BACP will accept substitute delegates without charge where notification is received at least 10 days prior to the event. An administration charge of £25 will be incurred for substitutions received with less than 10 days notice.

Special requirements and dietary needs

BACP is committed to meeting the needs of all delegates and will try to ensure any special requirements are fully met subject to reasonable prior notice. Please state your request at the time of booking and we will confirm by phone or letter prior to your arrival.

Limitation of liability

  1. BACP does not accept responsibility for accident, injury or loss suffered while attending events unless it is directly due to negligence on its part.
  2. BACP accepts no responsibility for any loss incurred while using material or information gained at BACP events.
  3. The copyright of all training material rests with the trainer or speaker, and BACP may not be held responsible for any infringements as a result of plagiarism, libel, slander or any misuse of any material.

BACP reserves the right to amend or cancel any event or event times and dates. This includes changes to speakers, content and programme. In the unlikely occurrence of an event cancellation, BACP will return any payments received in advance. BACP will not, however, refund any costs incurred as a result of this cancellation.

 
 
 

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British Association for Counselling and Psychotherapy, BACP House, Unit 15 St John's Business Park, Lutterworth, Leicestershire LE17 4HB  

Phone 0870 443 5252 | Fax 0870 443 5161 | Email bacp@bacp.co.uk

Company limited by guarantee 2175320 registered in England & Wales. Registered Charity 298361

 
 
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